Terms of Service

Terms of service

Terms of Service

Effective Date: 1 July 2025

Welcome to MyMilari! These Terms of Service ("Terms") govern your use of our website, services, and products made available via https://mymilari.com ("Site"). By accessing or using our Site, you agree to be bound by these Terms.

 

1. Company Information

This Site is operated by PT Milari Venture Asia, a company legally registered and operating in Indonesia. All references to "we", "us", or "our" refer to PT Milari Venture Asia.

 

2. Orders and Cancellations

  • All sales are final. We do not allow cancellations or modifications once an order has been placed.

  • By confirming your order, you accept that it will be processed and fulfilled according to the terms stated.

 

3. Shipping

Our shipping policies, including delivery times, couriers, and fees, are outlined in our shipping policy page

In case of failed deliveries or lost parcels, we will work with you and the courier to find a reasonable solution. This may include re-delivery, initiating a claim, or alternative arrangements as needed.

 

4. Payment & Transactions

Payments on our Site are securely processed via Xendit and other integrated gateways. Accepted payment methods may vary depending on your location and will be shown at checkout.

Prices listed are final at the time of purchase and include all applicable fees unless otherwise stated. No hidden charges or post-checkout adjustments apply.

 

5. User Accounts

  • You may checkout as a guest.

  • Account creation is optional and may offer a more personalised shopping experience.

6. Intellectual Property

All content on this Site—including product designs, images, graphics, logos, and text—is the exclusive property of MyMilari.
You may not reproduce, distribute, or use any of our materials for commercial or non-commercial purposes without our express written permission.

 

7. Product Information

Each product page includes relevant size charts, care instructions, and product-specific details.
Please review these carefully before purchasing to ensure suitability.

 

8. Limitation of Liability

While we strive for accuracy and service reliability, we do not guarantee the Site will be uninterrupted or error-free. We are not liable for any indirect, incidental, or consequential damages resulting from the use of our Site or products.

 

9. Dispute Resolution

If a dispute arises, we will seek to resolve it amicably through mediation or arbitration before taking legal steps.
These Terms are governed by the laws of Indonesia, and interpreted in line with applicable practices across Southeast Asia.

 

10. Changes to Terms

We may update these Terms from time to time. Changes take effect once published on this page. We recommend reviewing this page regularly.

 

11. Contact

For questions or support, please contact:
📩 support@mymilari.com
📍 PT Milari Venture Asia, Indonesia